Bespoke Stays: Your Premier Vacation Rental Management Solution in Ontario, Canada
Bespoke Stays specializes in managing vacation rental properties across Ontario, offering an unparalleled blend of personalized service and professional expertise. With a focus on creating exceptional guest experiences and maximizing property owner returns, we tailor our services to meet the unique needs of each property.
Our Services
At Bespoke Stays, we provide comprehensive property management solutions to ensure the success of your short-term rental. From creating a standout listing to delivering exceptional guest experiences, our services are designed to maximize your property’s potential while offering you peace of mind.
Listing Setup and Optimization
- Professional Photography (Pass through costs): High-quality images to showcase your property’s unique features.
- Tailored Descriptions: Engaging, optimized listings designed to attract the right guests.
- Platform Management: Setting up and managing your listing on Airbnb and other platforms.
- Innovative Pricing Strategies: Dynamic pricing and market insights to maximize revenue.
Guest Experience Management
- 24/7 Guest Support: Prompt and professional communication from booking to checkout.
- Seamless Check-Ins and Check-Outs: Flexible and hassle-free processes for guests.
- Problem Resolution: Quickly handle guest issues to maintain positive experiences and reviews.
Property Maintenance and Care
- Professional Cleaning (Pass through costs): Reliable cleaning services to ensure your property is spotless between stays.
- Inventory Restocking: Replenishing essentials like toiletries and kitchen supplies.
- Maintenance Coordination (Pass-through costs): Addressing repairs and regular upkeep to maintain your property.
- Routine Inspections: Ensuring everything is in order before and after guest stays.
Revenue and Performance Optimization
- Market Analysis: Insights into demand trends and local competition to inform pricing and strategies.
- Dynamic Pricing: Real-time adjustments to maximize your occupancy and income.
- Monthly Reporting: Transparent updates on bookings, earnings, and guest feedback.
Direct Bookings
- Feature on BespokeStays.ca: Highlight your property on our platform for direct bookings.
Property Investment Guidance
- Expert Consultation: Advice on preparing your property for the short-term rental market.
- Realtor Services: Assistance in identifying and acquiring the right properties for short-term rental success.
- Return on Investment (ROI) Analysis: Helping you understand the earning potential of your investment.
Personalized Owner Support
- Transparent Communication: Keeping informed about your property’s performance and guest feedback.
- Customized Solutions: Tailoring services to meet your specific needs and goals.
- Stress-Free Hosting: We handle all the details so you can enjoy the rewards of your property.
pricing
Transparent Pricing Tailored to Your Property
At Bespoke Stays, we believe in offering a personalized approach to property management that reflects your home’s unique needs and goals. Our fees are competitive, transparent, and designed to provide exceptional value for property owners and guests.
Flexible Management Fees: Our rates, plus HST, range from 18% to 25% of gross monthly revenue. After thoroughly assessing your property, the exact fee is determined to ensure our services are tailored to your specific requirements.
What’s Included:
- Comprehensive guest communication and support
- Professional listing creation and optimization
- Dynamic pricing strategies to maximize occupancy and revenue
- Coordination of cleaning, maintenance, and restocking
- Expert property staging and photography (if required)
- Monthly performance reports
Why Choose Bespoke Stays?
With our expertise in hospitality and design, we ensure your property is well-managed and positioned to stand out in the competitive short-term rental market. We aim to maximize your income while delivering exceptional guest experiences that lead to glowing reviews and repeat bookings.
Contact us today for a free consultation, and let us show you how Bespoke Stays can elevate your property’s potential.
Frequently Asked Questions
General Questions
Q: What is Bespoke Stays?
A: Bespoke Stays is a full-service short-term rental management company. We specialize in transforming properties into high-performing short-term rentals, offering tailored services to property owners and exceptional experiences for guests.
Q: What types of properties do you manage?
A: We manage various properties, including condos, townhomes, single-family homes, and vacation rentals. If your property is suitable for short-term stays, we can help maximize its potential.
Q: Do I need to provide furniture for my property?
A: Yes, short-term rentals typically require fully furnished spaces. We can guide you on the best furnishings to attract guests and create a welcoming atmosphere.
Onboarding and Pricing
Q: How does the onboarding process work?
A: Our onboarding process includes an initial consultation and property walkthrough. We assess your property, create a tailored management plan, and handle everything from listing creation to guest-ready preparations.
Q: What are your management fees?
A: Our fees range from 18% to 25% of gross monthly revenue, plus HST. The exact rate depends on the services required and your property’s needs.
Q: Are there any upfront costs?
A: There may be initial costs for professional photography, property staging, and essential supplies. We discuss these costs during our consultation and aim to keep them transparent and reasonable.
Guest and Property Management
Q: Who handles guest communication?
A: We manage all guest interactions, from inquiries to check-out. Our team is available 24/7 to ensure seamless communication and support.
Q: How do you ensure the property is maintained?
A: We coordinate professional cleaning between stays, conduct regular inspections, and manage any maintenance needs to keep your property in excellent condition.
Q: What happens if a guest damages my property?
A: We handle damage claims through Airbnb’s Host Guarantee program or other applicable insurance policies. Our team ensures swift resolution with minimal stress for you.
Revenue and Performance
Q: How do you determine the nightly rate for my property?
A: We use dynamic pricing strategies that consider market trends, local demand, seasonality, and comparable listings to optimize your revenue.
Q: How do I track my property’s performance?
A: We provide detailed monthly reports that include booking details, occupancy rates, revenue, and guest reviews.
Q: Can I use my property for personal stays?
A: Absolutely! You can block off dates on the calendar for personal use. Please let us know in advance so we can ensure a smooth process.
Additional Services
Q: Can you help me buy a property for short-term rentals?
A: Yes! As a licensed realtor in Ontario, we can help you identify and acquire properties ideal for short-term rental success.
Q: Do you assist with taxes or legal requirements?
A: As with any other type of rental income, it is essential to consult your tax specialist when reporting your revenue to local tax authorities.
Still have questions?
Contact us directly—we’re happy to provide more information and help you get started with Bespoke Stays!